FREELANCE COPYWRITER
The Copywriting Playbook
Learn the ins and outs of content from a freelance copywriter who’s taken many startups from zero to one
Founders, marketers, & product people: Start here
All advice
4 examples of bad UX writing
See what makes bad UX writing with an analysis of UX copy examples from Flo, iTrackBites, GoodRx, and more.
4 examples of good UX writing
See what makes good UX writing with an analysis of UX copy examples from Slack, Apple, Spotify, and more.
How to write helpful UX copy
Learn 3 strategies to make your UX copy more helpful to increase retention, conversion, and delight.
How to write useful UX copy
Learn principles and strategies for writing useful UX copy to improve your reputation and retain sticky users.
How to write concise UX copy
Learn expert tips on how to write concise UX copy to distill messages into the most efficient package.
How to write clear UX copy
People don’t read; they scan. Learn tips to transform your UX copy so it’s crystal clear, converts, and gets read with expert advice.
How to write usable, helpful, and accessible UX copy
Learn how to write usable, helpful, and accessible UX copy to elevate your product experience to increase engagement and retention.
How to write clear, concise, and useful UX copy
Learn three key principles for writing good UX copy— making it clear, concise, and useful — and how to implement the lessons today.
The ultimate UX writing checklist
Snag the ultimate UX writing checklist infographic and learn just how I quality check every line of microcopy I ship.
5 strategies for effective UX writing
Learn mindsets, habits, and strategies beyond basic principles to level up your UX writing.
Why systems matter in UX writing
When someone asks me what I think makes great UX writing, thinking in systems is the first answer on my list. That’s because forming and thinking in systems equips UX writers to do their jobs with ease, efficiency, and effectiveness.
What does a UX Writer do?
If you’re unfamiliar with the discipline, the answer might seem simple — UX Writers write copy for apps and websites. While that’s true, UX writing is so much more than just writing copy.
5 reasons why you should hire a UX Writer
Whether you’re a lean 12-person start-up or a 234-person series B, you need a UX Writer on your team. Hiring a UX Writer — freelance or full-time — will not only dedicate a person to thinking solely about the content in your product, but it’ll also transform your design process and execution for the better.
How to decrease drop-off on your SSN screen
Because of financial regulations that govern finance, there's no way around asking for someone's social security number. It’s a hard task, and I outlined my tips to make it a better experience.
2 ways to make your fintech app stand out
There are hundreds of players, in fintech, but they all seem to be playing the same game. And there’s a reason for that–not every finance app can reinvent the wheel. So, the question becomes, how do you stand out from the crowd?
How to lower drop-off on your “Link Bank” screen
Finding the right words to formulate your “Link Bank” screen can help a user feel a sense of trust, security, and safety. To make users feel all of these things, there are a number of points you need to hit.